Project Summary
The first part of the project consisted of establishing needs and requirements by gathering data. During this stage we conducted semi-structured interviews and did naturalistic observations along the ferry route in order to establish the needs of the chosen target group, tourists, and transform this into a user-interface. The result of the interviews was that the users needed more information regarding the destination (Djurgården) and possible attractions or places of interest. As we did the interviews we also paid attention to the behaviour of the tourists along the way. As the target group spent alot of time enjoying the view we wanted to combine the users need with their expected behaviour. This was the motivation for the augmented reality interface that we were to develop.
With the type of app determined we went on and did state-of-the-art analysis to learn what kind of interaction design the current technology utilizes. This helped a lot in order for us to get an initial idea and start doing lo-fi prototyping. We looked at the following systems:
- Google Maps
- Departures App
- Wikitude
- Pokemon Go
- Ben, 32, tech-savvy IT-consultant from Britain (http://ferryhci16.blogspot.se/2016/10/excercise-2-secondary-persona-with.html)
- Susan, 45, curious architect from USA (http://ferryhci16.blogspot.se/2016/10/exercise-2-primary-persona-with.html)
During the 3rd exercise we made two low-fi prototypes after a lot of brainstorming. The group very early on decided that we wanted to make a simplistic design, and an application with intuitive menus and usability. The two low-fi prototypes that we created were quite similar, which can be interpreted as a good sign as all of the members of the group were on the same page. The difference lied in the way in which the information was presented. In the end the group decided that a combination of the two low-fi prototypes would be the best way to go, as it would satisfy the needs of a larger share of our intended target group. This resulted in us wanting to create an app with both an "Augmented Reality View" and also a "Map View". Our job until the next exercise was to create a mock up of our application.
Pictures showing the old low-fi prototype
The 4th exercise revolved around "Evaluation" of the prototypes that the different groups had created. During this seminar we learned that the opinion of people other than the group members is very important. The judgement can become very clouded within a group where the members can tend to see the design idea as the perfect solution. luckily this wasn't the case in our group, where we tried to use the feedback to improve our application. The main points that we were told to improve when being evaluated was the menu, specifically the option of "AR" (Augmented Reality) which could be confusing to users as some might not know the meaning of the abbreviation.
In the 5th exercise the project group presented a low-fi prototype of our smartphone application. The prototype presented during the exercise was made using Paint and Flinto and had a poor design quality. We didn't recieve that much feedback from the audience as we wanted, but the recieved feedback was regarding the applications design (see http://ferryhci16.blogspot.se/2016/11/h1h2h3h4h5h6pblockquote-margin-0.html).
The 6th exercise was the final presentation. For this exercise we made our final design and presented it. We showed the difference between the old low-fi prototype and the newly created high-fi prototype. There was another group creating a similar type of application that would be used on big screens in the ferry terminal and on the boat. They suggested a co-operation between the two project groups. A person in the audience thought that a user guide or more information about the application should've been available, since there were nothing about it presented in the application. This could be a good improvement of the application. The final prototype can be found at: https://www.flinto.com/p/2dd7e618
Pictures of the final version of the prototype
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